FAQs

1. What kind of artworks do you offer?

We curate only the finest photography and painting prints, each fully licensed for commercial printing.

2. How long does delivery take?

Most orders arrive within 3–6 business days, thanks to our global network of local fulfillment centers.

3. Do you offer free shipping?

Yes, shipping is always free, no matter where you are.

4. What printing materials do you use?

We offer Framed Canvas, Acrylic, Aluminum, and Brushed Aluminum, all chosen to highlight the beauty of each artwork.

5. Are the prints environmentally friendly?

Absolutely. Our on-demand production avoids excess inventory, and local fulfillment reduces carbon emissions.

6. How secure is the payment process?

All transactions are processed through trusted payment gateways, ensuring secure payments every time.

7. What is your return and refund policy?

If your order arrives damaged, defective, or with a printing error, you may request a return or replacement within 30 days of receiving your item.
Contact us at support@printmagic.store with your order number and photos showing the issue.
Once verified, we will arrange a replacement at no extra cost or issue a refund.
Returns for change of mind, wrong size, or personal preference are not accepted.

8. Do you ship worldwide?

Yes, we deliver globally, with production handled locally to ensure faster delivery and lower environmental impact.